How we collect, use and protect personal data submitted through this website.
Natrium Redox Technologies Limited is a company incorporated in England, registered company number 16205258, with its registered office at Connect House, 133–137 Alexandra Road, London SW19 7JY.
We are the data controller for the personal data described in this policy. If you have any questions about it, contact us at info@natriumredox.com.
This policy explains what personal data we collect through this website, why we collect it, how long we keep it, and what rights you have. It does not cover any other website you may reach through a link from ours.
Information you give us. If you complete the contact form, we collect your name, your email address, and the content of your message. If you email us directly, we collect whatever you choose to include.
Information collected automatically. Our website provider sets cookies that are necessary for the site to function, and records standard server information such as IP address, browser type and pages visited. This is used to deliver and secure the website.
We do not use the website to collect special category data, and we do not ask for it. Please do not include sensitive personal information in a message to us.
We use the information you send us to respond to your enquiry and, where relevant, to continue a business conversation with you. Our lawful basis is legitimate interests: it is in our interests and yours that we are able to reply to an enquiry you have chosen to send.
We use technical information to operate, secure and improve the website. Our lawful basis is legitimate interests in running a functioning and secure website.
We will not send you marketing email unless you have asked us to.
We share personal data with service providers who process it on our behalf under contract. These include our website hosting provider, which stores form submissions, and our email provider.
We may disclose information where we are required to do so by law, or to establish, exercise or defend legal claims. We do not sell personal data.
Some of our service providers are based outside the United Kingdom, including in the United States. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Addendum or an adequacy decision.
We keep enquiry correspondence for as long as needed to deal with the enquiry, and then for up to 24 months in case you contact us again or a business relationship develops. Where a relationship does develop, we keep records for as long as that relationship continues and for six years afterwards, in line with normal business record-keeping.
Under UK data protection law you have the right to ask us for a copy of your personal data, to correct it if it is wrong, to ask us to delete it, to object to or restrict how we use it, and to receive it in a portable format. Where we rely on legitimate interests, you can object at any time.
To exercise any of these rights, contact info@natriumredox.com. We will respond within one month.
If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office at ico.org.uk, or by telephone on 0303 123 1113.
The website uses cookies that are strictly necessary for it to work, which do not require your consent. If we add analytics or other non-essential cookies, we will ask for your consent first and update this policy.
You can block or delete cookies through your browser settings, though parts of the site may not work correctly if you do.
We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No transmission over the internet can be guaranteed completely secure, and any transmission is at your own risk.
We may update this policy from time to time. Any changes will be posted on this page.
Questions about this policy, or about how we handle personal data, should go to info@natriumredox.com or to the registered office address above.